1 Introduction & Purpose
17bajee is a trusted online gaming and Sports Betting platform built with Bangladeshi users in mind. We understand that sharing personal information online is a matter of significant trust. That's why 17bajee's Privacy Policy has been crafted with full transparency — so you know exactly where your data goes and how it's used.
This Privacy Policy is developed in accordance with international data protection laws, particularly the GDPR (General Data Protection Regulation), and current cybersecurity standards. It takes effect when you register on the 17bajee platform, log in, or use any of our services.
17bajee never compromises your privacy. Our goal is to let you enjoy gaming with complete peace of mind, free from any worries in the background.
2 What Information We Collect
17bajee only collects information that is strictly necessary to operate our services. We never ask for data we don't need. A detailed breakdown by category is provided below:
| Type of data | Example | Time of collection |
|---|---|---|
| Identity-Related | Full name, date of birth, national ID number | During registration & KYC verification |
| Contact & Communication | Mobile number, email address | At the time of registration |
| Financial Information | BKash/Nagad/Rocket number, bank account details | During deposits and withdrawals |
| Technical Information | IP address, device type, browser information | Automatically while using the platform |
| Gaming Activity | Betting history, win/loss records, login times | During gameplay |
| Communication records | Support chat, email correspondence | Support contact hours |
3 How We Use Your Data
17bajee uses your data only for clearly defined purposes. We never use your information for anything we haven't disclosed to you upfront. Here's what your data is used for:
- Account Management: To handle registration, login, password resets, and ensure account security.
- Payment processing: To securely process deposits and withdrawals and maintain transaction records.
- Identity Verification (KYC): To verify age and identity for fraud prevention and anti-money laundering purposes.
- Service improvement: To analyze usage patterns and improve your gaming experience.
- Security Assurance: To detect suspicious logins, fraud, or hacking attempts.
- Relevant offers: To send you promotions and bonus offers tailored to your preferences (you can opt out at any time).
- Legal Obligations: To fulfill required reporting obligations as directed by regulatory authorities.
- Providing Support: To resolve your complaints or issues as quickly as possible.
4 Data storage & protection practices
17bajee uses industry-leading technology to keep your data secure. Our servers operate in protected data centers and undergo regular security audits.
Our security measures:
- Across All Data Transfers 256-bit SSL/TLS encryption In use
- Stored data is secured with AES-256 encryption
- Two-Factor Authentication (2FA) is available
- Regular cybersecurity audits and penetration testing are conducted
- Restricted Staff Data Access (Need-to-Know Basis)
- All staff are required to sign strict confidentiality agreements
Data Retention Period: Data is retained for the entire duration your account is active and for up to 5 years after closure to meet legal obligations. After that, it is securely deleted.
5 Sharing data with third parties
17bajee never sells your personal data or shares it with third parties for commercial purposes. However, limited information may be shared in specific circumstances:
- Payment Processor: Necessary data is shared with bKash, Nagad, Rocket, or banking partners to complete transactions. These partners also adhere to strict privacy policies.
- Law enforcement agencies: Providing information in response to a court order or lawful request from a government authority is a legal obligation.
- Licensing authority: Necessary compliance reports are submitted to regulatory authorities to maintain our gaming license.
- Technology service providers: Cloud service providers and cybersecurity specialists assisting with platform operations are granted limited access to technical data, but may not use it for personal purposes.
- Fraud Prevention Service: Certain information may be shared with specialized services for fraud detection and prevention.
6 Cookies Policy
17bajee uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. We use the following types of cookies:
- Essential Cookies: These cookies are essential for keeping your login session active and ensuring platform security. Without them, the platform will not function properly.
- Performance Cookies: Used to understand which parts of the platform get the most traffic and where improvements are needed.
- Functionality cookies: To remember your language preferences, theme settings, and personalized experience.
- Analytics Cookies: To analyze site traffic (fully anonymized data with no personal identifiers).
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the platform.
7 Your rights
Every registered member of 17bajee has specific rights over their personal data. We fully support these rights:
You can find out what data we hold about you
Right to Correct Inaccurate Information
Data Deletion Within Legal Limits
Restrict Specific Uses
You can request a copy of your data
You can opt out of marketing
To exercise any of these rights, email us at support@17bajee.com. We typically respond within 30 business days. Please note that due to legal obligations, some data may not be fully deletable — in such cases, we will explain why.
8 Minor Protection
17bajee strictly prohibits registration and gaming by anyone under the age of 18. We do not collect data from minors, and any underage accounts are closed immediately.
Age verification is mandatory at registration, and the KYC process requires a national ID or birth certificate. If an underage user registers by mistake and this comes to our attention, the account will be terminated immediately and any deposited funds will be refunded.
If a parent believes their child has created an account on 17bajee, please contact us at support@17bajee.com. We will investigate and take prompt action.
9 Policy changes & updates
17bajee reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following means:
- A notification will be sent to your registered email address
- A clear notice will be displayed when you log in to the platform
- The "Last Updated" date at the top of this page will be changed
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.
10 Contact Us
For any questions, concerns, or to exercise your rights regarding this Privacy Policy, please reach out to our Data Protection Team:
- Email: support@17bajee.com
- Response time: Usually within 24–48 hours
- Office hours: Live support available 24/7, 7 days a week
We are always genuinely ready to help resolve your concerns. If you have any questions about 17bajee's Privacy Policy, reach out — we prefer to talk things through directly.
17bajee Privacy Protection Features
We protect your privacy not just in words, but in the technology we use.
Industry-standard encryption
All data transfers are secured with 256-bit SSL/TLS technology, keeping your information out of reach from hackers.
Data is never sold
17bajee never sells your personal information to third parties. Your data is used solely to serve you.
GDPR Compliant
International data protection standards are followed. Your data is managed to European-level standards.
Regular security audits
Regular security audits are conducted by third-party experts to ensure there are no vulnerabilities.
Full control is in your hands
Manage everything yourself from Account Settings — marketing communications, cookie preferences, and more.
24/7 Support
Our support team is available 24/7, every day of the week, for any privacy-related questions.
Privacy Policy Enquiries
Answers to the most frequently asked questions about 17bajee's Privacy Policy